Select events and requests send email notifications by default to Zoomforth users. These notifications might serve as simple information, while some might ask the recipient for an action (approve / decline requests). The following events and requests trigger these email notifications:


Site Access Requests

Email and multi-factor site authentications are based on whitelisted visitors. Those not on the whitelist who wish to access restricted sites can send requests to be included on this whitelist.

Publish Approval Requests

Authors need to get approval to publish the changes or edits they made for a site. These approval requests are sent to other users who can allow the changes to be published. There are two ways on how these requests are delivered:

  1. Via an in-app, yellow, notification bar, found on the upper portion of the Sites and Templates dashboard; and

  2. Via an email notification.

Site visits or views can send an email upon notification subscription. To learn about using this service, you can visit this article.

Prompt Responses

Prompts gather information or files from intended respondents. To learn more about using this service, you can visit this article. Depending on the user role, a notification is sent whenever someone responds to a prompt.

Form Responses

Form is a type of tile that you can add to your site. To learn more about using forms, you can visit this article. Depending on the user role, a notification is sent whenever someone responds to a form.

To manage the behavior of these notifications:

  1. Go to the Account Settings by clicking the Account icon at the bottom of the left panel.

  2. Select the Notifications tab.

  3. Select the preferred radio buttons under the different events and requests.

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