Those who are not in the whitelist to view a site with email, MFA or SSO authentications on can send requests to access the site.

Below are the screens that they will see to request access for sites with email and SSO authentication, respectively:

Email notifications, with links to the menu, are sent site admins to handle such access requests.

To get to the menus yourself and manage site access requests:

1. Click the site from the Sites and Templates dashboard.

2. Click Visitor Access tab from the Site Details menu.

3 Click Pending Access submenu to see the list of pending requests , which can then be approved or declined. For MFA device reset requests, it is highly recommended to validate the request before approving it, as there is a possibility that such request has made from compromised email access.

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