What is a domain?
A domain is the part of the URL after
https:// and before the first "slash" (
For example, in the URL
https://zoomforth.com/sites, the domain is
A domain might also include a subdomain like
careers.mycompany.com . We would then say that
careers.mycompany.com are both subdomains of
The "dot" (
.) is the only character that separates domain and subdomain parts. For example,
opportunities-at-acme.com is one domain. It does not have a subdomain because there are no "dots" (
.) that separates it.
What is a Custom Domain at Zoomforth?
At Zoomforth, a "custom domain" is a feature you can enable for your account to enable complete domain customization.
By default, you receive a non-custom domain which is a subdomain of
zoomforth.com , for example
In this case, all of your site's URLs would look something like:
By utilizing a custom domain you could make all of your site's URLs look like:
Getting a Custom Domain for use with Zoomforth
Choosing a custom domain
You get one custom domain on your account and it will be used for all of your sites—be sure to choose one which is appropriate for all the sites in your account!
If you really need more than one domain on your account, we may be able to accommodate you—reach out to your Customer Success manager or support team to make a special request.
Buying a new domain
This is what you should do if your company already has a domain like
www.mycompany.com , but you would prefer to use an entirely different domain like
Once you have purchased your domain, follow the instructions in Custom Domain CNAME Setup to configure it to work with Zoomforth.
My company already has a domain, but it is in use already
If your company already has a website which lives on
www.mycompany.com then you can't use exactly that domain with Zoomforth.
However, you can use a subdomain of
mycompany.com with Zoomforth. In which case, you might choose
Talk to your IT team to see if they will perform the instructions in
Custom Domain CNAME Setup to configure a given subdomain to work with Zoomforth.