What is a domain?

A domain is the part of the URL after https:// and before the first "slash" (/).

In the URL https://mycompany.com/a-very-special-site , the domain is mycompany.com .

A domain might also include a subdomain like www.mycompany.com or careers.mycompany.com . We would then say that www.mycompany.com and careers.mycompany.com are both subdomains of mycompany.com .

The "dot" (.) is the only character that separates domain and subdomain parts. For example, opportunities-at-acme.com is one domain. It does not have a subdomain because there are no "dots" (.) in it.

What is a Custom Domain at Zoomforth?

At Zoomforth, a "custom domain" is a feature you can enable for your account to enable complete domain customization.

By default, you receive a non-custom domain which is a subdomain of zoomforth.com , for example mycompany.zoomforth.com .

In this case, all of your site's URLs would look something like:

By utilizing a custom domain you could make all of your site's URLs look like:

Getting a Custom Domain for use with Zoomforth

Choosing a custom domain

You get one custom domain on your account and it will be used for all of your sites—be sure to choose one which is appropriate for all the sites in your account!

If you really need more than one domain on your account, we may be able to accommodate you—reach out to your Customer Success manager or support team to make a special request.

Buying a new domain

If you want an entirely new domain to use with Zoomforth, you can buy one using a domain provider service like godaddy.com or namecheap.com.

This is what you should do if your company already has a domain like www.mycompany.com , but you would prefer to use an entirely different domain like www.marketingatcompany.com.

Once you have purchased your domain, follow the instructions in Custom Domain CNAME Setup to configure it to work with Zoomforth.

My company already has a domain, but it is in use already

If your company already has website which lives on www.mycompany.com then you can't use exactly that domain with Zoomforth.

However, you can use a subdomain of mycompany.com with Zoomforth. In which case, you might choose sales.mycompany.com or meet-the-team.mycompany.com .

Talk to your IT team to see if they will perform the instructions in
Custom Domain CNAME Setup to configure a given subdomain to work with Zoomforth.

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