Visitor Access Settings allow you to control who can access your site by specifying which email addresses or domains are approved.
You can manage approved visitors under Approved Emails in both the Approved Emails and Multi-Factor access settings.
There are two ways to add approved email addresses:
Approved Emails field – Best for adding one or a few email addresses.
Bulk Edit – Best for adding or updating a larger list of email addresses.
Important: When using Bulk Edit, the list you enter will completely replace the site's existing list of approved email addresses.
Add Approved Emails Using the Approved Emails Field
Use the Approved Emails field when adding one or a small number of email addresses.
Go to Visitor Access Settings.
Under Approved Emails, enter the email address or addresses you want to allow access to.
To add multiple email addresses at once, separate each address with a comma.
For example:
user1@acme.com, user2@acme.com, user3@acme.comThe system will automatically separate the addresses.
You can also enter an entire domain instead of an individual email address. For example:
@acme.comThis allows visitors using an email address from that domain to access the site.
Click Add to save the approved email addresses.
Once the email addresses have been added, you can send the site link to the approved visitors. If you want to send an invitation directly from the platform, see Send Invitations with a Custom Message below.
Add or Update Emails Using Bulk Edit
Use Bulk Edit when you need to add or update a large list of approved email addresses.
Under Approved Emails, click Bulk Edit.
The Bulk Email Editor will open.
Copy the email addresses from your spreadsheet or other list and paste them into the editor.
Enter one email address per line.
For example:
user1@acme.com
user2@acme.com
user3@acme.comClick Next.
Review Your Changes
A confirmation window will show a summary of the changes before they are saved:
Total – The total number of email addresses that will have access after the changes are saved.
Adding – The number of new email addresses that will be given access.
Removing – The number of existing email addresses that will lose access.
Errors – The number of email addresses that contain errors.
Errors field – Identifies email addresses with errors. If there are no errors, this will display All emails are valid.
If there are errors:
Click Back to return to the Bulk Email Editor.
Correct the invalid email addresses.
Click Next to review the list again.
If everything is correct, click Save.
The updated list of approved email addresses will then appear in the site's Approved Emails section.
Tip: For large lists, copy and paste email addresses from a spreadsheet or existing list instead of entering them manually. This can help reduce errors and save time.
Set the Email Token Type
After configuring your approved email addresses, you may need to set the Email Token Type for your visitor access settings.
For instructions, see Set the Email Token Type.
Send Invitations with a Custom Message
You can send invitations directly from the platform instead of sending the site link separately.
When adding approved email addresses, select Send invitations.
Click Add and send email invites.
Enter your invitation message. You can also leave the message empty if you do not want to add a custom message.
Click Send invitation to site.
The invitation will be sent to the approved visitor's email address.
Custom Invitation Email
When a custom message is included, the visitor will receive an email containing your message and the invitation to access the site.
Need Help?
Contact Zoomforth Customer Support through the in-app chat or email support@zoomforth.com.